
"May God bless you and your work"
Dear David and Shirley,
I want to thank you for all your kindness and care.
I am so glad that I met you, you make me feel so confident. Keep up the good work. David I must apologise for not offering you a drink this morning. It completely escaped my mind.
Any time you are in Thirsk you will be very welcome to call and I won’t forget to offer you a drink!! May God bless you and your work.
With every best wish
Ita Philips, Thirsk
"I feel so much more alive these days"
It is five weeks since my “new ears” came into my possession.
David gave me very useful tips on how to “break them in” and I found him a warm and understanding person to discuss any anxieties that arose during this period. It was also a source of great encouragement for me to have Shirley phoning each week to ask how things were going.
I now think that, previously, I had not realised (or admitted to myself) just how bad my hearing really had become and am thankful I “took the plunge” and got in touch with them.
I feel so much more alive these days – and not isolated at all, as I’m sure I was in danger of becoming.
With especial thanks to you both
Ella Halls, Northallerton
"I feel once again much more relaxed. WOW!"
Dear David and Shirley,
Thanks David for coming out to adjust the left hearing aid for me. I’m delighted to say that it is working wonderfully. Thank you so much.
Shortly after you left I took Ginger for her usual afternoon walk. On the left hand side as I’m walking is the Appleton Wiske Beck. I was startled at ducks taking flight right by me, the fluttering of their wings made me jump. One of the things which I must have been missing but not realised.
I was enjoying music last night, the television, and I feel once again much more relaxed. WOW!
Very kind regards to you both.
Mrs L March, Northallerton
"Without my new ears I am completely lost"
Dear Shirley and David,
I cannot thank you enough for restoring my hearing David. Without my new ears I am completely lost.
Best regards, Mrs D Clegg, Haxby, York
"The lost art of conversation while driving"
Dear David,
Sophisticated state-of-the-art technology is all very well, but does it meet the claims set out in the glossy brochure? In the case of Audeo, it most certainly does. As a user of in-the-ear hearing aids for several years, I am impressed by the improvements in quality of speech and understanding. My wife no longer has to raise her voice to summon me to the kitchen from the lounge. The lost art of conversation while driving the car has been recovered due to the lower background noise and listening to in-car stereo is once more a pleasure.
These improvements are achieved by means of a sophisticated programming system that David uses to ensure both my aids are fine-tuned to my needs.
My Audeo aids are not only comfortable to wear but are almost invisible, which inevitably draws comments from friends like "Don't you wear hearing aids any more?"
Mr D Whitham, Helmsley
"Your sympathetic and friendly manner"
Dear David,
You have set me up as a fully-fledged user of digital hearing aids and for this I am truly grateful. It has perhaps taken a bit longer that I might have anticipated but with your technical knowledge and skill, also your sympathetic and friendly manner, we eventually made it!
I recently reviewed the progress we made over the two and a half years since January 2005 when you fitted me with a pair of Oticon Synchro digital hearing aids. This was done in my home, where you always came to resolve any difficulties or to extend the range of possibilities for me with digital hearing aids.
The latter has come in stages: the first enabled a choice of four different settings to be obtained by me. The next major advance came at the beginning of 2006 when I was concerned about not being able to talk with people owing to background noises in restaurants and busy shops; you re-set the hearing aids to provide an optional setting to deal with the problem.
Finally, by having a loop system installed in the television room with a feed through the TV set you made it possible for me to switch to a setting of the hearing aids which minimised background noises during a programme, thus giving greater clarity of the spoken word.
Looking back through the experience of going digital, I realise it would have been better if I could have done it earlier. Happily, it has been possible for me to do it at my time of life because of your guidance and constant support.
Many thanks, Professor Fred Roberts B.Sc., Dip Tech., F.I.Chem.E., Chartered Engineer
"Daily living is back to normal"
Dear David & Shirley,
“Sorry, I didn’t quite catch what you said”, “will you repeat it”. How often does one say that in a day? It becomes so embarrasing – and so needless. Deafness, or hard of hearing as we prefer to call it, is not an illness – just an inconvenience, so why put up with it. The answer – GET A PHONAK then daily living is back to normal and much happier. I know because I have one. It certainly changed my life. I can now, with confidence join in all conversations and life is more fulfilled and certainly more pleasant.
Mrs G Armstrong, Thirsk

"Hardly tell you are wearing it"
Dear David,
I am putting pen to paper to say how much better my Delta 8000 hearing aid is to my previous hearing aid.
It is much better for everyday hearing and also I do not have to have the T.V. turned up as high.
I can hear things happening all round me when out and about. The Delta is very light and you can hardly tell you are wearing it. Also to thank you for the service and back up that you have provided for me both with my old hearing aid and also the Delta 8000.
Once again many thanks and continued success to you and your business.
Yours sincerely, G E Blagden, Scarborough
"I now hear the radio and television without difficulty"
Dear David,
I purchased a Phonak Audeo hearing system from David Mason in May 2008. It is a great success and has made a huge difference to my daily life. I now hear the radio and television without difficulty. It is totally unobtrusive, my family cannot believe that I wear hearing aids.
There is no adjustment to the volume when in company; in fact, I'm inclined to forget I have them in.
I can heartily recommend it.
Mrs L English, Leyburn
"My life has changed considerably"
Dear Mr Mason,
My life has changed considerably now I have hearing aids in both ears. I can hear at family meals without any difficulty. At meetings I do not miss the vital endings of sentences. Unfortunately I have not been able to use the loop system at church, but owing to your help in getting a gadget to search for a signal I have been able to back up my need for investigating the reason why, which is now in hand, and will not only help me but other deaf people in the church.
The most fantastic change to my sanity is the telephone you provided for me, you said it would be so different, it is. I have now stopped feeling like an idiot having to say ‘Pardon’ constantly. The phone is a miracle, if only my Mum had had one like it her life and confidence would have been boosted like mine.
I would like to thank you for a wonderful service, efficient aids and your attention to detail in acquiring for me a completely different way of hearing, it really has changed my outlook on life.
Georgina M Chapple, Nawton
"A great relief"
Dear David and Shirley,
How kind of you to remember my birthday. Thank you for your good wishes and the batteries, which are also welcome.
I am getting on nicely with my hearing aids – my family find it a great relief that they don’t have to keep repeating things. All well at present.
With all good wishes, J Storrow, Helmsley
"A very personal service"
Dear David,
"Mr Mason gives a very personal service tailored to the needs of patients with hearing loss. He has extensive knowledge of the types of hearing aids available so that he can provide the most appropriate instrument to ensure maximal benefit."
"I have found Mr Mason’s book “Your Complete Guide to Better Hearing” very useful. It is invaluable in helping me explain the nature of hearing loss to patients and in encouraging them that their hearing loss can be helped with the use of modern hearing aids."
P G Reilly BSc FRCS(Ed), Consultant ENT Surgeon
> To read more of our testimonials, please click here.
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