Privacy Policy

David Mason R.H.A.D (Hearing Aid Audiologist) Ltd

PRIVACY AND DATA PROTECTION POLICY

INFORMATION ABOUT US AND THE WEBSITE

This privacy policy relates to David Mason R.H.A.D (Hearing Aid Audiologist) Ltd Registered Company Number  05328475 whose registered office is at David J Flower & Co Ltd, Suite 3 Galloway House, Lysander Close, Clifton Moor, Yorkshire YO30 4X and our Website.

In this privacy policy references to ‘we’, ‘us’ and ‘our’ refer toDavid Mason R.H.A.D (Hearing Aid Audiologist) Ltd and references to ‘our Website’ or ‘the Website’ refer to http://www.yorkshirehearingaids.co.uk

ONLINE PRIVACY PRACTICES

Our commitment to Privacy

Your right to privacy is important to us and we are committed to protecting the privacy of those using our Website and the confidentiality of personal information which our users provide to us.

Data protection Act 1998

We are fully registered as a Data Controller under the Data Protection Act 1998 and ensure that we comply with the Act in all our dealings with your personal data. Our privacy policy is compliant with the Data Protection Act 1998 and other applicable laws and we are committed to a self-assessment procedure. Further information on the Act can be found at www.ico.gov.uk. 

PROVIDING VISITORS WITH ANONYMOUS ACCESS

You can access our Website and browse some areas without disclosing your personal data. 

AUTOMATIC COLLECTION OF INFORMATION

We automatically log personal data by recording your IP Address, a string of numbers unique to your computer, when you request any pages or components on our Website. We do so for the purposes of technical administration and monitoring usage of our website.

DATA COLLECTION AND PURPOSE SPECIFICATION

Use of Cookies -

We do not use cookies for collecting user information from the site.

Collection and use of Personal Information:

• When you register and/or use this Website, we will ask you to provide certain information, such as your contact details and demographic information.

• We may use your email address to send you information which we think that may be of interest to you. You will be asked to opt in to receive such emails by indicating in a box at the point on the site where personal data is collected.
  

Your information may also be used

• for customer services, marketing (including customer profiling), offering renewals, research and statistical purposes, and crime prevention; and/or

• to provide you with a brochure; and/or

• for an appointment for a hearing test in response to your request

Of course, if you prefer not to disclose this information over the internet you may use the freephone telephone number provided on the Website.

We will not use personal data for any purposes other than those indicated above.

We do our best to protect your personal information including through the use of encryption technology, but we cannot guarantee the security of any data you disclose.

CHILDREN’S PRIVACY – those under 13 years old

Our Website is not intended or designed to attract children under the age of 13 years old. We do not knowingly collect personally identifiable data from children under the age of 13 years old. If you are under the age of 13 years and would like to ask a question or use this site in any way which requires you to provide your personal information, please get your parent or guardian to use the site on your behalf. This shows our commitment to protect the privacy of children by making reasonable effort to ensure that a parent has authorised the collection of the child’s personal data.

CONFIDENTIALITY/SECURITY

The information you provide will be kept confidential and will be used only to support your customer relationship with us. We do not disclose or sell your information although we may do so if we sell the whole or part of our business.
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from

• unauthorised access
• improper use or disclosure
• unauthorised modification
• unlawful destruction or accidental loss

All our employees and data processors who have access to, and are associated with, the processing of personal data are obliged to respect the confidentiality of our visitors' personal data.

We will ensure that your personal data will not be disclosed to any authorities except if required by law or other regulation.

ACCESS TO THE PERSONAL DATA WE MAY HOLD ABOUT YOU

We add to the data you give us information we obtain from third parties. You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details, including your name and address, to the following address:

David Mason R.H.A.D. (Hearing Aid Audiologist) Ltd
‘Roseville’
Ampleforth
York
YO62 4DZ

We will provide you with a readable copy of the personal data which we keep about you within twenty-one days, although we may require proof of your identity.  We will provide the information for a charge of £10.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased, rectified or amended.

We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal. We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.

OTHER WEBSITES/INFORMATION

This privacy policy only covers our Website. Any other websites which may be linked to our Website are subject to their own privacy policy, which may differ from ours.  Please check their respective websites for their own privacy policies.

Our Website does not enable our visitors to communicate with other visitors or post information to be accessed by others.

CONTACT

If you have an enquiry or concern about our privacy policy, please write to:

David Mason R.H.A.D. (Hearing Aid Audiologist) Ltd
‘Roseville’
Ampleforth
York
YO62 4DZ